Wednesday, September 10, 2014

Huge Disappointment in Boyd's by Enesco

This morning we received an email from Enesco (current distributor of Boyd's Bears) informing us that more than 75% of our backorders were being cancelled.  We were shocked and extremely disappointed, once again, in how unprofessional Enesco has handled this situation.

As hopefully most of you know, Boyd's Bears is closing their doors at the end of 2014.

There are currently 18 items that we have on backorder (and that are supposed to be delivered in the next several weeks).

This news has greatly disappointed several loyal Boyd's collectors and we can certainly see why.  We had no idea that this cancellation was going to take place and it was handled poorly.

But, on a more positive note, many of our loyal Boyd's customers over the years are switching to either Bearington Bears or Steiff Bears.

We are sorry to say that once our stock of Boyd's is sold, they can never be reordered again.

Quote of the Day - "Character is like a tree and reputation is like its shadow.  The shadow is what we think of it; the tree is the real thing." - Abraham Lincoln

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